Terms & Conditions

Terms & Conditions

Last Updated: 4 September, 2025

Welcome to Nutronicaa Designer Candles (“we,” “our,” “us”). By using our website [nutronicaacandles.com], placing an order, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General

• These Terms apply to all visitors, users, and customers of our website.
• By accessing or purchasing from our site, you agree to comply with these Terms.
• We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

• All our products are handcrafted designer candles. Each item may have slight variations in design, color, or texture.
• Product images are for reference only; actual products may differ slightly.
• We reserve the right to discontinue or update products without notice.

3. Orders & Payments

• Orders are accepted via our official website only.
• All prices are listed in INR and are inclusive/exclusive of applicable taxes (specify as per your setup).
• Payments must be made in full before an order is processed.
• We use secure third-party payment gateways and do not store your card details.

4. Shipping & Delivery

• We ship orders within 2-3 business days of payment confirmation.
• Delivery times vary depending on the destination and courier service.
• We are not responsible for delays caused by courier partners or unforeseen circumstances.
• Shipping charges, if any, will be displayed at checkout.

5. Returns, Exchanges & Refunds

• Due to the delicate and handcrafted nature of our candles, returns are only accepted for damaged or defective items.
• You must notify us within 2 days of delivery with supporting photos for return requests.
• Approved refunds will be processed via the original payment method within 7 Business Days
• Customized or personalized candles are non-refundable and non-exchangeable.

6. Intellectual Property

• All content on this website—including text, images, designs, and logos—belongs to Nutronicaa Aura Designer Candles.
• You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid for the product purchased.

8. User Responsibilities

• You agree not to misuse our website or engage in any fraudulent activity.
• Providing false information during checkout may result in cancellation of the order.

9. Governing Law

• These Terms & Conditions are governed by the laws of India
• Any disputes will be subject to the courts of [Ambala/Haryana].

10. Contact Us

For any questions or concerns about these Terms & Conditions, please contact us at:

Nutronicaa Designer Candles
Email: sales@nutronicaacandles.com
Phone: +91 82957 32110
Address: Ambala Cantt, Haryana